Privacy Policy
American Impact & Energy LLC
1. Introduction
American Impact & Energy LLC ("we," "us," or "our") is a residential and commercial construction, remodeling, and home improvement company based in Orlando, Florida. We are committed to protecting the privacy of our customers and visitors. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal information. This policy applies to our website at americanimpactandenergyllc.com and to all communications you may have with our company, including phone calls, emails, and text messages.
2. Information We Collect
We collect information you provide directly to us, including your full name, mobile phone number, email address, project details, and any messages or descriptions you share when requesting an estimate or contacting us. We also automatically collect certain usage data when you visit our website, such as your IP address, browser type, pages visited, and the dates and times of your visits. This technical information helps us maintain and improve the performance and security of our site.
3. SMS & Text Messaging
Mobile information, including mobile phone numbers and SMS opt-in data, will not be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors is permitted only for direct delivery of services you have requested.
If you opt in to SMS messaging, you consent to receive text messages from American Impact & Energy LLC at the mobile number you provided. These messages may include appointment confirmations, project status updates, scheduling reminders, and occasional offers. Message frequency varies depending on your project and interactions with us. Message and data rates may apply. You may opt out at any time by replying STOP to any message. If you need assistance, reply HELP. After opting out, you may still receive transactional messages related to an active service request where required.
4. How We Use Your Information
We use the information we collect to respond to your inquiries, provide estimates and quotes, schedule and perform construction and remodeling services, send project updates and reminders (including via SMS if you have opted in), process payments, maintain records required by Florida contractor regulations, and improve our services and website. We may also use your contact information to follow up about your project or to provide customer support.
5. Information Sharing
We do not sell your personal information. We do not share your mobile information with third parties or affiliates for marketing or promotional purposes. We may share limited information with subcontractors and service providers strictly for the purpose of delivering the construction services you have requested. We may also disclose information when required by law or to protect our rights, property, or safety.
6. Data Retention
We retain customer and project records, including contact information and project documentation, for a period of seven (7) years in accordance with Florida contractor regulations and record-keeping requirements. After this period, we securely delete or anonymize the data unless a longer retention period is required by law.
7. Your Rights
You have the right to access the personal information we hold about you, request corrections to inaccurate information, request deletion of your personal data (subject to legal retention requirements), and opt out of receiving marketing communications at any time. To exercise any of these rights, contact us using the information provided in the "Contact Us" section below. To opt out of SMS messages, reply STOP to any message.
8. Cookies
Our website may use cookies and similar technologies to improve your browsing experience, analyze site traffic, and remember your preferences. You can control or disable cookies through your browser settings. Disabling cookies may affect some features of the website.
9. Security
We take reasonable measures to protect your personal information using appropriate administrative, technical, and physical safeguards. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security of your information.
10. Children's Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can promptly delete it.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
American Impact & Energy LLC
5764 South Semoran Boulevard, Building E, Orlando, FL 32822
Phone: (914) 531-6574
Email: admin@americanimpactandenergyllc.com
Last Updated: June 2026